Shipping

Delivery Method

Orders within India and international are shipped via Delhivery and are delivered within 7-10 business days. The Delhivery representative will coordinate the same with you.

 

Shipping Charges India

he same with you. We charge a standard shipping fee of Rs. 200 for all orders across India.

However, as an exception, this rate could vary depending on the destination and weight of your parcel. We will confirm the change of rate on email/call before dispatching the merchandise.

For orders shipped within India, prices are inclusive of all taxes.

Important Shipping Information

Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by payment authorization. We aim to dispatch all orders within 48 hours with the exception of Indian public holidays where it may take up to 72 hours. Estimated delivery times are to be used as a guide only and commence from the date of dispatch.

 We are not responsible for any delays caused by natural calamities and unavoidable circumstances.

We are unable to redirect orders once items have been dispatched.

All orders require a signature and proof of ID upon receipt of order.

Currently, each order may be shipped only to a single destination address. If you wish to ship products to different addresses, you shall need to place multiple orders.

We make our best efforts to deliver each item in your order within 16 working days of your placing the order, inclusive of processing time. However, in some cases, we may take longer, to ship the order as we may have to produce/procure it.

While we shall endeavor to ship all items in your order together, this may not always be possible due to product characteristics, or availability.

To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies.

Our customer service may contact you for additional information if required. After your order is shipped, you will receive a confirmation email from us.

 

International Shipping

1. For all international Shipping, we have flat shipping rates as follows: 
 
1 pair: Rs. 2000
2 pairs: Rs. 2400
3 pairs: Rs. 2800
4 and above pairs (maximum of 6 pairs): Rs. 3200
 
**If you would like to place an order of above 6 pairs, we can let you know the shipping charges as per actuals after checking with our logistics company. Please do mail us your address on vian.label@gmail.com so we can confirm the shipping charges.
 
2. All international orders are prepaid - please make the payment for them through the payment gateway on the website. You will automatically get relocated to the payment page once you place your order.
 
3. Please choose Citrus Pay payment gateway option to make international payments.
 
4. Please choose currency as INR to process the online payment.
 
5. We will try our best to ship your vian pairs to you within 7-10 working days. The delivery times are subject to distance, location and the logistics partner.
 
6. For customized and out of stock orders, the shipping time would be longer and we will keep you posted regarding the approximate date of dispatch and delivery as well. 
 
7. All custom duties are borne by the customer.
 
8. The recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders shipped outside of India may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient; Vian has no control over these charges, nor can Vian predict what they may be.
 
9. International orders cannot be exchanged and we will not be able to provide a refund for them as well.
 
10. For more information, please contact our customer care service at van.label@gmail.com or call us on+91-98114-52024
 
11. Vian Products are currently shipped to the following countries:  
  • United States of America
  • Middle East: UAE, Qatar, Oman, Bahrain, Kuwait, Saudi Arabia
  • Europe: UK, North Ireland, France, Germany, Italy, Netherlands, Spain, Sweden, Switzerland, Denmark, Austria, Belgium & Poland
  • Mauritius
  • Hong Kong
  • Indonesia
  • Macau
  • Indonesia
  • Malaysia
  • Singapore