Cancellation and Returns

Exchanges

Vian Label is committed to ensuring your satisfaction with any merchandise you have ordered from us.
 
Merchandise bought on full price:
At Vian Label, we offer a 5-DAYS EXCHANGE policy for all styles bought on full price. If you are not entirely satisfied with the fit of your purchase, you may exchange the items bought for another size. Incase, he desired size is not available with us, then you could order another style of the same or higher value. The differential amount can be paid through our website. Please do notify us by writing to us on vian.label@gmail.com.
 
We do not provide reverse pick-up services.
 
Steps for exchange for merchandise bought on full-price: 
1. For exchange please drop us an email to vian.label@gmail.com with your original order number along with details of exchange.
2. Once approved, please courier the merchandise back to us on the following address (please do keep the original invoice inside the box along with a note with details of the exchange desired)
Return Address: Vian Label, C/o Hatch101, Plot 54-B, Second Floor, Sector 18, Gurgaon 122015, Haryana Mobile: +91-85880-96415
3. Our team will give you a call once we receive the courier and confirm the size/style change. 
4. The exchanged piece will be couriered back to your address with no additional courier charges.
 
Merchandise bought on Discount:

Products purchased under any promotional offer or sale cannot be exchanged or returned. You are requested to refer our detailed size guide before placing your order, as size exchange are also not possible for discounted items. 

Modification of Terms and conditions of Exchanges and Returns policy :

www.vianlabel.com may at any time modify the User Agreement without any prior notification.
 
You can call  on +91-9818053900 or e-mail us at vian.label@gmail.com if you have any queries on our returns and exchange policy.