Cancellation and Returns

Exchanges

Vian Label is committed to ensuring your satisfaction with any merchandise you have ordered from us.
 
Merchandise bought on full price:
At Vian Label, we offer a 5-DAYS EXCHANGE policy for all styles bought on full price. If you are not entirely satisfied with the fit of your purchase, you may exchange the items bought for another size. Incase, he desired size is not available with us, then you could order another style of the same or higher value. The differential amount can be paid through our website. Please do notify us by writing to us on vian.label@gmail.com.
 
We do not provide reverse pick-up services.
 
Steps for exchange for merchandise bought on full-price: 
1. For exchange please drop us an email to vian.label@gmail.com with your original order number along with details of exchange.
2. Once approved, please courier the merchandise back to us on the following address (please do keep the original invoice inside the box along with a note with details of the exchange desired)
Return Address: Vian Label, C/o Hatch101, Plot 54-B, Second Floor, Sector 18, Gurgaon 122015, Haryana Mobile: +91-85880-96415
3. Our team will give you a call once we receive the courier and confirm the size/style change. 
4. The exchanged piece will be couriered back to your address with no additional courier charges.
 
Merchandise bought on Discount:
At Vian Label, we offer a 5-DAYS EXCHANGE policy for all styles bought on discount.. If you are not entirely satisfied with the fit of your purchase, you may exchange the items bought for another size. Incase, he desired size is not available with us, then you could order another style of the same or higher value. To send the new size or a replacement, we would charge an extra fees of Rs. 200 (payable as Cash on Delivery upon receipt of exchanged style). The differential amount can be paid through our website. 
 
We do not provide reverse pick-up services.
 
Steps for exchange for merchandise bought on discount: 
1. For exchange please drop us an email to vian.label@gmail.com with your original order number along with details of exchange.
2. Once approved, please courier the merchandise back to us on the following address (please do keep the original invoice inside the box along with a note with details of the exchange desired)
Return Address: Vian Label, C/o Hatch101, Plot 54-B, Second Floor, Sector 18, Gurgaon 122015, Haryana Mobile: +91-85880-96415
3. Our team will give you a call once we receive the courier and confirm the size/style change.
4. The exchanged piece will be couriered back to your address with a courier charge of Rs. 200 (payable as COD)
 
Kindly Note: No cash returns are provided
 
Credit Note will be valid for one month from the date of issue.
This code can be redeemed only one time, it cannot be use partially.
 
We shall process the return subject to receipt of the merchandise at our Store in unused condition in its original packaging along with all the original tags and invoice, failing which return/exchange may not be possible.
 
Any returns/exchanges  by courier, must be accompanied by the original sale invoice, which is shipped along with the products. We will not be able to accept returns which are not properly accompanied by the proper sales invoice.
 

Modification of Terms and conditions of Exchanges and Returns policy :

www.vianlabel.com may at any time modify the User Agreement without any prior notification.
 
You can call  on +91-9818053900 or e-mail us at vian.label@gmail.com if you have any queries on our returns and exchange policy.